Privacy Policy – Astra POS

Astra POS (“we,” “our,” “us”) values your privacy and is committed to protecting the personal and business information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our website, software, and services.

By accessing or using Astra POS, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • a. Personal Information
    • Name, email address, phone number, billing details.
    • Business name, address, and tax/GST identification numbers.
  • b. Business & Transaction Data
    • Sales, inventory, and customer data entered into the Astra POS system.
    • Transaction history and payment details.
  • c. Technical Information
    • Device details (browser type, operating system, hardware information).
    • IP address, location data, and usage logs.
  • d. Cookies & Tracking Data
    • Cookies to enhance user experience and analyze site traffic.

2. How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve Astra POS services.
  • Process transactions and manage your account.
  • Offer technical support and respond to inquiries.
  • Send service updates, security alerts, and marketing communications (you can opt out anytime).
  • Monitor system performance and prevent fraudulent activities.

3. Data Ownership & Control

  • You retain ownership of your business data stored in Astra POS.
  • We may securely store and process your data only for purposes of delivering our services.
  • You may request data export or deletion in compliance with applicable laws.

4. Data Sharing & Disclosure

We do not sell your personal or business data. We may share your information only:

  • With Service Providers – Trusted partners assisting in operations (e.g., payment processors, cloud hosting).
  • For Legal Compliance – When required by law, regulation, or court order.
  • For Business Transfers– In case of a merger, acquisition, or asset sale.

5. Data Security

We implement industry-standard security measures to protect your information, including:

  • Data encryption in transit and at rest.
  • Access controls and authentication mechanisms.
  • Regular security audits and monitoring.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Cookies & Tracking Technologies

  • Cookies help improve your browsing experience and personalize features.
  • You can disable cookies in your browser settings, though some features may not function properly.

7. Data Retention

  • We retain your information only as long as necessary to fulfill service purposes and legal obligations.
  • Upon account termination, we may delete or anonymize data unless retention is required by law.

8. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information.
  • Request data portability.
  • Withdraw consent for certain data uses.
  • File a complaint with a relevant data protection authority.

9. Third-Party Links

Our website or services may link to external websites. We are not responsible for their privacy practices and encourage you to review their policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated date. Continued use of our services after changes indicates your acceptance of the revised policy.

11. Contact Us

For questions regarding these Terms, please contact:

Website: https://myastrapos.com

Email: service@myastrapos.com

Phone: +1 (855) 688-6388